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Squarespace

Unable to create new sites and purchase or modify non-website subscriptions

Major outage Lasted 1h 31m · started · Squarespace's page

Level
confirmed
Worst impact
Major outage
Components
Site Editing
Down Index
42of 100

What to do

  • Check whether you use Squarespace Site Editing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

    Anything that failed between 2026-04-28 10:17 UTC and 2026-04-28 11:48 UTC may need a replay.
  • Subscribe to Squarespace's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Squarespace 4

  1. investigating

    This might include: - Not being able to create a new website using template store / blank template. - Not being able to register a new domain name. - Not being able to purchase or modify subscriptions.

    provider

  2. identified

    The issue has been identified and a fix has been implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d4904fcd8f

Is Squarespace still down?

No, this incident was resolved 2026-04-28 11:48 UTC. For Squarespace's live state, see https://down.guide/squarespace.

How long did it last?

1h 31m, from 2026-04-28 10:17 UTC to 2026-04-28 11:48 UTC, by the times Squarespace posted.

What was affected?

Squarespace named Site Editing.

What caused it?

Squarespace hasn't published a root cause. If it does, it shows here.

Where does this come from?

Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.