Skip to main content
Sumo Logic

Problem with Microsoft Azure Metrics Collection in North America 2 (US2)

Degraded Lasted 2h 6m · started · Sumo Logic's page

Level
confirmed
Worst impact
Degraded
Components
Metrics Collection
Regions
us

What to do

  • Check whether you use Sumo Logic Metrics Collection in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 6m it lasted.

    Anything that failed between 2026-07-23 17:06 UTC and 2026-07-23 19:11 UTC may need a replay.
  • Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sumo Logic 3

  1. identified

    We have identified the source of the issue affecting Microsoft Azure Metrics Collection. The symptoms are: latency in processing and displaying metrics data. This issue is caused by a networking problem on Microsoft Azure's infrastructure in the West US region, which is impacting connectivity to Azure services. Microsoft is actively investigating and working on mitigation options for the affected network devices. We are monitoring the situation and will provide updates as Microsoft progresses toward a resolution.

    provider

  2. monitoring

    Microsoft Azure has identified and rolled back a change that was causing the networking issue in the West US region. We are seeing signs of recovery in our Azure Metrics Collection pipeline and expect processing latency to return to normal shortly.

    provider

  3. resolved

    We are no longer seeing issues with Microsoft Azure Metrics Collection and normal operation has been restored at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-01a6a05f7e

Is Sumo Logic still down?

No, this incident was resolved 2026-07-23 19:11 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.

How long did it last?

2h 6m, from 2026-07-23 17:06 UTC to 2026-07-23 19:11 UTC, by the times Sumo Logic posted.

What was affected?

Sumo Logic named Metrics Collection in us.

What caused it?

Sumo Logic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.