- Level
- confirmed
- Worst impact
- Degraded
- Components
- Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management
- Regions
- eu, us
What to do
Check whether you use Sumo Logic Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 54m it lasted.
Anything that failed between 2026-10-16 12:44 UTC and 2026-10-16 14:37 UTC may need a replay.Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sumo Logic 3
- investigating
We are currently investigating reports of problems with Billing and Account Management. We will provide more information soon.
provider
- identified
We have identified the source of the issue affecting Billing and Account Management. We are working on a fix for the problem.
provider
- resolved
We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-40d9ccc283
Is Sumo Logic still down?
No, this incident was resolved 2026-10-16 14:37 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.
How long did it last?
1h 54m, from 2026-10-16 12:44 UTC to 2026-10-16 14:37 UTC, by the times Sumo Logic posted.
What was affected?
Sumo Logic named Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management in eu, us.
What caused it?
Sumo Logic hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.