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Sumo Logic

Problem with Cloud SIEM Processing in North America 2 (US2)

Degraded Lasted 29m · started · Sumo Logic's page

Level
confirmed
Worst impact
Degraded
Components
Cloud SIEM Processing
Regions
us

What to do

  • Check whether you use Sumo Logic Cloud SIEM Processing in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 29m it lasted.

    Anything that failed between 2026-10-01 13:36 UTC and 2026-10-01 14:04 UTC may need a replay.
  • Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sumo Logic 3

  1. investigating

    We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

    provider

  2. identified

    We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.

    provider

  3. resolved

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d2034d6c99

Is Sumo Logic still down?

No, this incident was resolved 2026-10-01 14:04 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.

How long did it last?

29m, from 2026-10-01 13:36 UTC to 2026-10-01 14:04 UTC, by the times Sumo Logic posted.

What was affected?

Sumo Logic named Cloud SIEM Processing in us.

What caused it?

Sumo Logic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.