- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management
- Regions
- apac, au, ca, eu, jp, us
What to do
Check whether you use Sumo Logic Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management and 6 more in apac, au, ca, eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.
Anything that failed between 2026-05-08 10:50 UTC and 2026-05-08 11:39 UTC may need a replay.Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sumo Logic 3
- identified
We have identified a technical issue affecting Billing and Account Management. Currently, Parent organisations are unable to manage Child organisations if a Mumbai (IN) region is included within the list. Our engineering team is actively developing a fix. We apologise for the inconvenience and will provide updates as they become available.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- resolved
We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1ba690fe87
Is Sumo Logic still down?
No, this incident was resolved 2026-05-08 11:39 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.
How long did it last?
50m, from 2026-05-08 10:50 UTC to 2026-05-08 11:39 UTC, by the times Sumo Logic posted.
What was affected?
Sumo Logic named Billing and Account Management, Billing and Account Management, Billing and Account Management, Billing and Account Management and 6 more in apac, au, ca, eu.
What caused it?
Sumo Logic hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.