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Sumo Logic

Problem with Cloud Collection in India (IN), North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE), Australia (AU), Japan (JP), Canada (CA), Korea (KR), and America Federal (FED)

Degraded Lasted 5h 43m · started · Sumo Logic's page

Level
confirmed
Worst impact
Degraded
Components
Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection
Regions
au, ca, eu, in, jp, us

What to do

  • Check whether you use Sumo Logic Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection and 5 more in au, ca, eu, in. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 43m it lasted.

    Anything that failed between 2026-02-26 12:45 UTC and 2026-02-26 18:28 UTC may need a replay.
  • Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sumo Logic 4

  1. investigating

    We are currently investigating reports of problems with Cloud Collection for cloudSyslog Source. The symptoms are: latency in retrieving data from cloud. We will provide more information soon.

    provider

  2. identified

    We have identified the source of the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.

    provider

  3. monitoring

    We have implemented a fix for the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

    provider

  4. resolved

    We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-315f1debd7

Is Sumo Logic still down?

No, this incident was resolved 2026-02-26 18:28 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.

How long did it last?

5h 43m, from 2026-02-26 12:45 UTC to 2026-02-26 18:28 UTC, by the times Sumo Logic posted.

What was affected?

Sumo Logic named Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection and 5 more in au, ca, eu, in.

What caused it?

Sumo Logic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.