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Sumo Logic

Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA)

Partial outage Lasted 10m · started · Sumo Logic's page

Level
confirmed
Worst impact
Partial outage
Components
Cloud SIEM APIs, Cloud SIEM APIs, Cloud SIEM UI, Cloud SIEM UI
Regions
ca, eu

What to do

  • Check whether you use Sumo Logic Cloud SIEM APIs, Cloud SIEM APIs, Cloud SIEM UI, Cloud SIEM UI in ca, eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.

    Anything that failed between 2026-09-18 21:57 UTC and 2026-09-18 22:07 UTC may need a replay.
  • Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sumo Logic 3

  1. identified

    We have identified the source of the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are working on a fix for the problem.

    provider

  2. monitoring

    We have implemented a fix for the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are currently monitoring the results.

    provider

  3. resolved

    We are no longer seeing issues with Cloud SIEM APIs and Cloud SIEM UI and normal operation has been restored at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-851fcbcb57

Is Sumo Logic still down?

No, this incident was resolved 2026-09-18 22:07 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.

How long did it last?

10m, from 2026-09-18 21:57 UTC to 2026-09-18 22:07 UTC, by the times Sumo Logic posted.

What was affected?

Sumo Logic named Cloud SIEM APIs, Cloud SIEM APIs, Cloud SIEM UI, Cloud SIEM UI in ca, eu.

What caused it?

Sumo Logic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.