Skip to main content
Sumo Logic

Problem with Logs Collection in Europe 1 (EU)

Degraded Lasted 10m · started · Sumo Logic's page

Level
confirmed
Worst impact
Degraded
Components
Logs Collection
Regions
eu

What to do

  • Check whether you use Sumo Logic Logs Collection in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.

    Anything that failed between 2026-04-02 08:10 UTC and 2026-04-02 08:20 UTC may need a replay.
  • Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sumo Logic 2

  1. monitoring

    We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

    provider

  2. resolved

    We are no longer seeing issues with Logs Collection and normal operation has been restored at this time. [Update] Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-985029bbf6

Is Sumo Logic still down?

No, this incident was resolved 2026-04-02 08:20 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.

How long did it last?

10m, from 2026-04-02 08:10 UTC to 2026-04-02 08:20 UTC, by the times Sumo Logic posted.

What was affected?

Sumo Logic named Logs Collection in eu.

What caused it?

Sumo Logic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.