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Sumo Logic

Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)

Degraded Lasted 1h 6m · started · Sumo Logic's page

Level
confirmed
Worst impact
Degraded
Components
Cloud SIEM Processing, Data Indexing
Regions
us

What to do

  • Check whether you use Sumo Logic Cloud SIEM Processing, Data Indexing in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 6m it lasted.

    Anything that failed between 2026-08-05 08:16 UTC and 2026-08-05 09:22 UTC may need a replay.
  • Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sumo Logic 6

  1. investigating

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.

    provider

  2. monitoring

    We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.

    provider

  3. monitoring

    We are continuing to monitor the fix for Data Indexing.

    provider

  4. monitoring

    We are continuing to monitor the fix for Data Indexing.

    provider

  5. monitoring

    We are also seeing impact on: Components: Cloud SIEM Processing We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.

    provider

  6. resolved

    We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c2534a5636

Is Sumo Logic still down?

No, this incident was resolved 2026-08-05 09:22 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.

How long did it last?

1h 6m, from 2026-08-05 08:16 UTC to 2026-08-05 09:22 UTC, by the times Sumo Logic posted.

What was affected?

Sumo Logic named Cloud SIEM Processing, Data Indexing in us.

What caused it?

Sumo Logic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.