Skip to main content
Sumo Logic

Problem with Logs Collection, Metrics Collection and Tracing Collection in North America 2 (US2)

Degraded Lasted 52m · started · Sumo Logic's page

Level
confirmed
Worst impact
Degraded
Components
Logs Collection, Metrics Collection, Tracing Collection
Regions
us

What to do

  • Check whether you use Sumo Logic Logs Collection, Metrics Collection, Tracing Collection in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 52m it lasted.

    Anything that failed between 2026-08-13 21:10 UTC and 2026-08-13 22:02 UTC may need a replay.
  • Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sumo Logic 4

  1. investigating

    We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We will provide more information soon.

    provider

  2. identified

    We have identified the source of the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are working on a fix for the problem.

    provider

  3. monitoring

    We have implemented a fix for the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are currently monitoring the results.

    provider

  4. resolved

    We are no longer seeing issues with Logs Collection, Metrics Collection and Tracing Collection and normal operation has been restored at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e80ae7f264

Is Sumo Logic still down?

No, this incident was resolved 2026-08-13 22:02 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.

How long did it last?

52m, from 2026-08-13 21:10 UTC to 2026-08-13 22:02 UTC, by the times Sumo Logic posted.

What was affected?

Sumo Logic named Logs Collection, Metrics Collection, Tracing Collection in us.

What caused it?

Sumo Logic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.