- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Cloud SIEM APIs, Cloud SIEM UI, Data Indexing, Metrics Alerting, Metrics Collection, Tracing Collection
- Regions
- us
What to do
Check whether you use Sumo Logic Cloud SIEM APIs, Cloud SIEM UI, Data Indexing, Metrics Alerting and 2 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 38m it lasted.
Anything that failed between 2026-05-08 01:27 UTC and 2026-05-08 04:05 UTC may need a replay.Subscribe to Sumo Logic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sumo-logic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sumo Logic 3
- identified
We have identified a failure of a cloud provider's availability zone as the source of the issue affecting CSE APIs, CSE UI, Data Indexing, Metrics Alerting, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data, UI slowness, latency or errors communicating with API. We are working on a fix for the problem and switching traffic off of the affected infrastructure.
provider
- monitoring
Data Indexing, Tracing Ingestion, CSE UI, and CSE APIs have been restored. Metrics Ingestion and Metrics Alerting are recovering but not yet fully operational. Collection is not impacted — raw data continues to be ingested — however, there may be delays before it is available to search.
provider
- resolved
We are no longer seeing issues with Metrics Alerting and Metrics Ingestion and normal operation has been restored at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ec72f18f96
Is Sumo Logic still down?
No, this incident was resolved 2026-05-08 04:05 UTC. For Sumo Logic's live state, see https://down.guide/sumo-logic.
How long did it last?
2h 38m, from 2026-05-08 01:27 UTC to 2026-05-08 04:05 UTC, by the times Sumo Logic posted.
What was affected?
Sumo Logic named Cloud SIEM APIs, Cloud SIEM UI, Data Indexing, Metrics Alerting and 2 more in us.
What caused it?
Sumo Logic hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sumo Logic's official status page, https://status.sumologic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.