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Superhuman

Elevated failure rates for Auto Labels and Auto Summaries

Degraded Lasted 59m · started · Superhuman's page

Level
confirmed
Worst impact
Degraded
Components
Superhuman
Down Index
22of 100

What to do

  • Check whether you use Superhuman Superhuman. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 59m it lasted.

    Anything that failed between 2025-06-25 18:30 UTC and 2025-06-25 19:29 UTC may need a replay.
  • Subscribe to Superhuman's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Superhuman 3

  1. investigating

    We are currently investigating an issue affecting the Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as an outage with a third-party service. We are actively working with the third-party provider to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved. Thank you for your patience and understanding.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-0e3cee6b76

Is Superhuman still down?

No, this incident was resolved 2025-06-25 19:29 UTC. For Superhuman's live state, see https://down.guide/superhuman.

How long did it last?

59m, from 2025-06-25 18:30 UTC to 2025-06-25 19:29 UTC, by the times Superhuman posted.

What was affected?

Superhuman named Superhuman.

What caused it?

Superhuman hasn't published a root cause. If it does, it shows here.

Where does this come from?

Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.