- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Superhuman
- Down Index
- 37of 100
What to do
Check whether you use Superhuman Superhuman. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 50m it lasted.
Anything that failed between 2025-10-20 19:11 UTC and 2025-10-21 04:01 UTC may need a replay.Subscribe to Superhuman's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Superhuman 8
- investigating
We are seeing errors across our APIs that service our client experience. We're currently investigating root cause.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are experiencing downstream effects of a larger third party service provider outage. We are looking at alternatives/workarounds to resolve the issue and get our services back online
provider
- investigating
- We have created workarounds to get our application back online with our core features like email, reminders and calendar available. - Some features are still unavailable as a result of the third party service provider outage. We are actively working to get all our services and features back online
provider
- investigating
- We are still looking at solutions to get all our features online for our customers. - Our backend systems are still suffering the impact of the large AWS outage.
provider
- investigating
Superhuman’s core features are working normally. However, due to downstream impacts from the ongoing AWS outage, some features may show erratic or inconsistent behavior. We are monitoring the situation and will update as AWS restores full stability.
provider
- monitoring
Superhuman’s core features are working normally. Other features are in the process of recovering. We are monitoring the situation and will update as AWS restores full stability.
provider
- resolved
We've confirmed that all functionality is operating as expected.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-26fd2caa47
Is Superhuman still down?
No, this incident was resolved 2025-10-21 04:01 UTC. For Superhuman's live state, see https://down.guide/superhuman.
How long did it last?
8h 50m, from 2025-10-20 19:11 UTC to 2025-10-21 04:01 UTC, by the times Superhuman posted.
What was affected?
Superhuman named Superhuman.
What caused it?
Superhuman hasn't published a root cause. If it does, it shows here.
Where does this come from?
Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.