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Superhuman

Partial outage for Microsoft accounts.

Partial outage Lasted 8h 47m · started · Superhuman's page

Level
confirmed
Worst impact
Partial outage
Components
Email sending
Down Index
37of 100

What to do

  • Check whether you use Superhuman Email sending. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 47m it lasted.

    Anything that failed between 2024-08-26 14:59 UTC and 2024-08-26 23:47 UTC may need a replay.
  • Subscribe to Superhuman's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Superhuman 3

  1. investigating

    We are seeing a number of send failures for Microsoft users. We are investigating the issue and will continue to update here as we know more.

    provider

  2. monitoring

    The number of failures has decreased and we are currently monitoring the issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2e326bb394

Is Superhuman still down?

No, this incident was resolved 2024-08-26 23:47 UTC. For Superhuman's live state, see https://down.guide/superhuman.

How long did it last?

8h 47m, from 2024-08-26 14:59 UTC to 2024-08-26 23:47 UTC, by the times Superhuman posted.

What was affected?

Superhuman named Email sending.

What caused it?

Superhuman hasn't published a root cause. If it does, it shows here.

Where does this come from?

Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.