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Superhuman

Elevated Memory Usage

Major outage Lasted 2h 16m · started · Superhuman's page

Level
confirmed
Worst impact
Major outage
Components
Superhuman, Email sending
Down Index
51of 100

What to do

  • Check whether you use Superhuman Superhuman, Email sending. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 16m it lasted.

    Anything that failed between 2025-08-29 08:24 UTC and 2025-08-29 10:39 UTC may need a replay.
  • Subscribe to Superhuman's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Superhuman 4

  1. investigating

    We're experiencing an elevated level of memory usage preventing emails from being sent and logging in. We are currently looking into the issue.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. monitoring

    Issues are resolved. We're continuing to monitor.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-309f4fb099

Is Superhuman still down?

No, this incident was resolved 2025-08-29 10:39 UTC. For Superhuman's live state, see https://down.guide/superhuman.

How long did it last?

2h 16m, from 2025-08-29 08:24 UTC to 2025-08-29 10:39 UTC, by the times Superhuman posted.

What was affected?

Superhuman named Superhuman, Email sending.

What caused it?

Superhuman hasn't published a root cause. If it does, it shows here.

Where does this come from?

Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.