- Level
- confirmed
- Worst impact
- Degraded
- Components
- Superhuman, Email sending
- Down Index
- 27of 100
What to do
Check whether you use Superhuman Superhuman, Email sending. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 56m it lasted.
Anything that failed between 2024-05-20 22:41 UTC and 2024-05-20 23:37 UTC may need a replay.Subscribe to Superhuman's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Superhuman 3
- investigating
We are experiencing an issue with backend slowness and disruptions. Some percentage of API calls are failing and sends are delayed. We are investigating the issue and will continue to report our findings here.
provider
- monitoring
We have identified the issue and deployed a fix. The backend now appears stable and returning to normal. We are continuing to monitor to ensure we are fully stable. We will report here once we've confirmed we are fully stable.
provider
- resolved
This incident has been resolved. All delayed sends should now be processed and delivered. Any outliers will be contacted shortly.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-52d972b1f6
Is Superhuman still down?
No, this incident was resolved 2024-05-20 23:37 UTC. For Superhuman's live state, see https://down.guide/superhuman.
How long did it last?
56m, from 2024-05-20 22:41 UTC to 2024-05-20 23:37 UTC, by the times Superhuman posted.
What was affected?
Superhuman named Superhuman, Email sending.
What caused it?
Superhuman hasn't published a root cause. If it does, it shows here.
Where does this come from?
Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.