- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Email sending, Google Apps Gmail
- Down Index
- 40of 100
What to do
Check whether you use Superhuman Email sending, Google Apps Gmail. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 25m it lasted.
Anything that failed between 2020-12-15 20:53 UTC and 2020-12-16 00:18 UTC may need a replay.Subscribe to Superhuman's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Superhuman 5
- investigating
A Gmail/G Suite outage is currently affecting some Superhuman customers. The outage is sending emails and emails sent to gmail accounts.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
We are at this point sure that the issue is on the Gmail receiving side, as emails sent from any email client to a gmail address are bouncing. We have raised the issue with Google, and will let you know when we know more
provider
- resolved
Google has resolved the relevant incident on their side. Emails are now sending successfully to gmail users again.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-67bd50a200
Is Superhuman still down?
No, this incident was resolved 2020-12-16 00:18 UTC. For Superhuman's live state, see https://down.guide/superhuman.
How long did it last?
3h 25m, from 2020-12-15 20:53 UTC to 2020-12-16 00:18 UTC, by the times Superhuman posted.
What was affected?
Superhuman named Email sending, Google Apps Gmail.
What caused it?
Superhuman hasn't published a root cause. If it does, it shows here.
Where does this come from?
Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.