- Level
- confirmed
- Worst impact
- Degraded
- Components
- Superhuman, Email sending
- Down Index
- 33of 100
What to do
Check whether you use Superhuman Superhuman, Email sending. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 2h it lasted.
Anything that failed between 2025-04-03 14:04 UTC and 2025-04-04 16:04 UTC may need a replay.Subscribe to Superhuman's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Superhuman 5
- investigating
We are currently investigating an issue where emails fail to send from Android devices. This appears to be isolated to Android platforms, and all other platforms are functioning normally. Our team is actively working to identify the root cause and implement a fix. We will provide updates as soon as more information becomes available.
provider
- identified
We identified the issue and are pushing out a fix soon. This unstable send behavior effects Android users when they forward a thread with an attachment. We will continue to update our progress here as more information becomes available.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- monitoring
We have released a new version of the app (version 1.12.12, build 6411) to the Google Play Store that includes a fix for the issue. You can check your current version at the bottom of your settings screen. We're keeping a close eye on things and expect everything to be fully resolved soon.
provider
- resolved
This incident has been resolved. If you haven't updated to the latest version of Superhuman for Android, please do so by visiting the Google Play Store: https://play.google.com/store/apps/details?id=com.superhuman.mail
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-67eeac16ae
Is Superhuman still down?
No, this incident was resolved 2025-04-04 16:04 UTC. For Superhuman's live state, see https://down.guide/superhuman.
How long did it last?
1d 2h, from 2025-04-03 14:04 UTC to 2025-04-04 16:04 UTC, by the times Superhuman posted.
What was affected?
Superhuman named Superhuman, Email sending.
What caused it?
Superhuman hasn't published a root cause. If it does, it shows here.
Where does this come from?
Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.