- Level
- confirmed
- Worst impact
- Degraded
- Components
- Superhuman
- Down Index
- 25of 100
What to do
Check whether you use Superhuman Superhuman. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 47m it lasted.
Anything that failed between 2026-02-19 21:26 UTC and 2026-02-20 00:12 UTC may need a replay.Subscribe to Superhuman's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Superhuman 3
- investigating
We are currently investigating an issue affecting the Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as a problem with specific models served by OpenAI. We are actively working with OpenAI to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved. Thank you for your patience and understanding.
provider
- monitoring
OpenAI have determined the root cause and we are seeing our error rates return to normal.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7dc573927c
Is Superhuman still down?
No, this incident was resolved 2026-02-20 00:12 UTC. For Superhuman's live state, see https://down.guide/superhuman.
How long did it last?
2h 47m, from 2026-02-19 21:26 UTC to 2026-02-20 00:12 UTC, by the times Superhuman posted.
What was affected?
Superhuman named Superhuman.
What caused it?
Superhuman hasn't published a root cause. If it does, it shows here.
Where does this come from?
Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.