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Superhuman

Microsoft Outlook service disruption

Degraded Lasted 11h 30m · started · Superhuman's page

Level
confirmed
Worst impact
Degraded
Components
Email sending
Down Index
28of 100

What to do

  • Check whether you use Superhuman Email sending. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11h 30m it lasted.

    Anything that failed between 2023-02-07 05:40 UTC and 2023-02-07 17:10 UTC may need a replay.
  • Subscribe to Superhuman's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Superhuman 6

  1. identified

    Outlook is experiencing a service disruption and email sending might be delayed.

    provider

  2. identified

    Microsoft has identified the problem and are working on a resolution, but have not yet provided a timeline to resolve the issue. Email sending and receiving is still degraded for some Outlook accounts.

    provider

  3. monitoring

    Microsoft has implemented a fix and we are starting to see a gradual recovery.

    provider

  4. monitoring

    Microsoft is reporting the majority of impact has been repaired, with service availability at 99.9%. We'll continue to monitor until Outlook is back to 100%.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    Microsoft has confirmed the issue is resolved after an extended period of monitoring. All systems are back to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-96901d2414

Is Superhuman still down?

No, this incident was resolved 2023-02-07 17:10 UTC. For Superhuman's live state, see https://down.guide/superhuman.

How long did it last?

11h 30m, from 2023-02-07 05:40 UTC to 2023-02-07 17:10 UTC, by the times Superhuman posted.

What was affected?

Superhuman named Email sending.

What caused it?

Superhuman hasn't published a root cause. If it does, it shows here.

Where does this come from?

Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.