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Superhuman

Notifications are not being delivered

Degraded Lasted 2h 18m · started · Superhuman's page

Level
confirmed
Worst impact
Degraded
Components
Superhuman
Down Index
24of 100

What to do

  • Check whether you use Superhuman Superhuman. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 18m it lasted.

    Anything that failed between 2023-04-04 14:54 UTC and 2023-04-04 17:12 UTC may need a replay.
  • Subscribe to Superhuman's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Superhuman 3

  1. investigating

    Beginning at approx 6:03 am PST, an issue with one of our service providers has caused an outage in delivering most user notifications. More information about the underlying outage is available here https://status.firebase.google.com/incidents/9ZPv9faHLen8bzLVSaft We are continuing to monitor the issue.

    provider

  2. monitoring

    Our internal monitoring systems are no longer detecting any notification delivery errors. We are continuing to monitor for any further issues.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9dd10f4db4

Is Superhuman still down?

No, this incident was resolved 2023-04-04 17:12 UTC. For Superhuman's live state, see https://down.guide/superhuman.

How long did it last?

2h 18m, from 2023-04-04 14:54 UTC to 2023-04-04 17:12 UTC, by the times Superhuman posted.

What was affected?

Superhuman named Superhuman.

What caused it?

Superhuman hasn't published a root cause. If it does, it shows here.

Where does this come from?

Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.