- Level
- confirmed
- Worst impact
- Major outage
- Components
- Superhuman, Email sending
- Down Index
- 50of 100
What to do
Check whether you use Superhuman Superhuman, Email sending. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 29m it lasted.
Anything that failed between 2021-11-16 18:03 UTC and 2021-11-16 19:31 UTC may need a replay.Subscribe to Superhuman's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Superhuman 7
- investigating
We are currently investigating this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
Issues with our service provider appear to be clearing up. We are continuing to monitor the issue.
provider
- investigating
Beginning at approx 9:46 am PST, an issue with one of our service providers caused an outage in multiple Superhuman features. During this outage: - some users were unable to load mail.superhuman.com. - all users were unable to send new emails. - most users were able to read and receive new emails. This issue began to clear up at 10:08 am PST. Between 10:08 am PST and ~10:22 am PST, users were able to read, send, schedule, and receive new emails, with some delays. As of ~10:22 am PST, Superhuman users are able to read, send, schedule, and receive new emails as usual. More information about the underlying outage is available here https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh. We are continuing to monitor the issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d95bda97df
Is Superhuman still down?
No, this incident was resolved 2021-11-16 19:31 UTC. For Superhuman's live state, see https://down.guide/superhuman.
How long did it last?
1h 29m, from 2021-11-16 18:03 UTC to 2021-11-16 19:31 UTC, by the times Superhuman posted.
What was affected?
Superhuman named Superhuman, Email sending.
What caused it?
Superhuman hasn't published a root cause. If it does, it shows here.
Where does this come from?
Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.