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Superhuman

AI Features Currently Down

Degraded Lasted 1h 22m · started · Superhuman's page

Level
confirmed
Worst impact
Degraded
Components
Superhuman
Down Index
23of 100

What to do

  • Check whether you use Superhuman Superhuman. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 22m it lasted.

    Anything that failed between 2024-10-01 14:53 UTC and 2024-10-01 16:15 UTC may need a replay.
  • Subscribe to Superhuman's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Superhuman 3

  1. investigating

    We are currently investigating an issue we're having with our AI services. Please follow here for further information as we learn more.

    provider

  2. identified

    The issue has been identified - one of our providers had an outage and is implementing a fix now. We will continue to monitor and communicate updates through this channel.

    provider

  3. resolved

    Once our provider put in the fix, our semantic search and summary features returned to normal operation. All AI features are now fully operational.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ef954b10d2

Is Superhuman still down?

No, this incident was resolved 2024-10-01 16:15 UTC. For Superhuman's live state, see https://down.guide/superhuman.

How long did it last?

1h 22m, from 2024-10-01 14:53 UTC to 2024-10-01 16:15 UTC, by the times Superhuman posted.

What was affected?

Superhuman named Superhuman.

What caused it?

Superhuman hasn't published a root cause. If it does, it shows here.

Where does this come from?

Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.