- Level
- confirmed
- Worst impact
- Partial outage
- Components
- NORAM
What to do
Check whether you use Telnyx NORAM. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 1h it lasted.
Anything that failed between 2026-10-06 17:38 UTC and 2026-10-07 19:30 UTC may need a replay.Subscribe to Telnyx's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=telnyx works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
Our team is working with our downstream partner and AT&T to identify the cause and restore normal processing.Read the postmortem
Updates from Telnyx 3
- investigating
We are investigating delays in the delivery of SMS messages sent over 10DLC long code numbers to AT&T subscribers, beginning October 6 at around 15:00 UTC. Messages are being accepted but may be delivered later than expected to AT&T handsets. Messages to other carriers are not affected. Our team is working with our downstream partner and AT&T to identify the cause and restore normal processing. We will provide further updates as more information becomes available.
provider
- monitoring
Message processing has returned to normal, and all queued messages have been delivered. SMS messages sent over 10DLC long code numbers to AT&T subscribers are now being delivered without delay. We are continuing to monitor traffic closely while our downstream partner and AT&T complete their investigation into the root cause. We will post a final update once the incident is resolved.
provider
- resolved
Message processing has returned to normal, and all queued messages have been delivered. SMS messages sent over 10DLC long code numbers to AT&T subscribers continue being delivered without delay after monitoring period.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-04a4289741
Is Telnyx still down?
No, this incident was resolved 2026-10-07 19:30 UTC. For Telnyx's live state, see https://down.guide/telnyx.
How long did it last?
1d 1h, from 2026-10-06 17:38 UTC to 2026-10-07 19:30 UTC, by the times Telnyx posted.
What was affected?
Telnyx named NORAM.
What caused it?
Telnyx wrote: "Our team is working with our downstream partner and AT&T to identify the cause and restore normal processing." The postmortem: https://status.telnyx.com/incidents/01M494R618XA43M57FD9HH3SSG
Where does this come from?
Telnyx's official status page, https://status.telnyx.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.