Calls experiencing one-way/dead air audio, call drops and missing call recordings

What to do

• Check whether you use Telnyx Middle East, Europe, Canada, US and 2 more in apac, au, ca, eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3d 6h it lasted.

  Anything that failed between 2026-08-07 15:02 UTC and 2026-08-10 21:19 UTC may need a replay.

• Subscribe to Telnyx's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=telnyx works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Telnyx 4

1. investigatingAug 7, 2026, 3:02 PM UTC

   Our engineering team is currently investigating reports of issues affecting calls with the following symptoms: - Dead/One way audio transmission - Premature Call Drops - Missing/Delayed Call Recordings We will continue to update our status page with the latest findings.

   provider

2. identifiedAug 7, 2026, 3:36 PM UTC

   Our engineering team has identified the root cause of this issue and applied a mitigation. Call audio, call stability, and call recordings should now be operating normally.

   provider

3. monitoringAug 7, 2026, 3:39 PM UTC

   We continue to monitor following the earlier mitigation. Services remain stable and no new reports of impact have been received. A final update will follow once resolution is confirmed.

   provider

4. resolvedAug 10, 2026, 9:19 PM UTC

   This incident has been resolved now.

   provider

Corrections

None so far.

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