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Telnyx

Telnyx Ultra voices not available, affecting Assistant creation and update

Degraded Lasted 44m · started · Telnyx's page

Level
confirmed
Worst impact
Degraded
Components
Kimi-K2.6
Down Index
18of 100

What to do

  • Check whether you use Telnyx Kimi-K2.6. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 44m it lasted.

    Anything that failed between 2026-08-27 12:54 UTC and 2026-08-27 13:38 UTC may need a replay.
  • Subscribe to Telnyx's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=telnyx works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Telnyx 4

  1. investigating

    We are investigating issues with Telnyx Ultra voices not returning from the voices endpoint. This is preventing customers from saving AI Assistants with a Telnyx Ultra voice.

    provider

  2. identified

    We have identified the issue and are working on a fix

    provider

  3. monitoring

    The fix has been deployed and we are monitoring

    provider

  4. resolved

    This is resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f17f403e8c

Is Telnyx still down?

No, this incident was resolved 2026-08-27 13:38 UTC. For Telnyx's live state, see https://down.guide/telnyx.

How long did it last?

44m, from 2026-08-27 12:54 UTC to 2026-08-27 13:38 UTC, by the times Telnyx posted.

What was affected?

Telnyx named Kimi-K2.6.

What caused it?

Telnyx hasn't published a root cause. If it does, it shows here.

Where does this come from?

Telnyx's official status page, https://status.telnyx.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.