Phone Numbers Porting are failing in both Twilio Console and API

What to do

• Check whether you use Twilio PHONE NUMBERS. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 21m it lasted.

  Anything that failed between 2026-05-11 02:06 UTC and 2026-05-11 04:27 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

1. investigatingMay 11, 2026, 2:06 AM UTC

   Our monitoring systems have detected a potential issue with phone numbers porting in both Twilio console and API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

   provider

2. monitoringMay 11, 2026, 2:22 AM UTC

   We are observing recovery in phone numbers porting in both Twilio console and API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

3. resolvedMay 11, 2026, 4:27 AM UTC

   We are no longer experiencing phone numbers porting in both Twilio console and our API. This incident has been resolved.

   provider

Corrections

None so far.

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