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Is Twilio down? · Messaging and comms

Twilio is degraded

DegradedTwilio reports degraded performance

99.99% uptime, 90 days · 99.99% over 12 monthsLast incident Checked Official status pageHistory

Reports count in aggregate against normal levels; one alone never makes a claim.

Now

Open incidents

What Twilio has posted and not resolved.

Twilio has no open incidents.

Minor

Minor or regional issues (6)

Open issues confined to one country, region, site, carrier route, asset or slice of customers. Twilio's state, uptime and the Down Index leave them out.

  1. TwilioDegradedOngoing
    Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
    ongoing for 30mVoice, Latin America
  2. TwilioDegradedOngoing
    Voice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia

    Twilio says some customers may be experiencing silent and one-way voice audio between a subset of Twilio Phone Numbers and network subscribers in Colombia. As of the latest update, the status is "identified," the cause has been identified, and the issue is being worked on, with the next update due in 8 hours.

    ongoing for 16h 53mVoice, Latin America
  3. TwilioDegradedOngoing
    Voice Call Failures from a Subset of Twilio Phone Numbers to Telefonica Argentina

    The provider says Twilio customers may be seeing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina, including Telefonica. The cause has been identified, the provider is working to resolve the issue, and its next update is due in 16 hours.

    ongoing for 21h 52mVoice, Latin America
  4. TwilioDegradedOngoing
    Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines

    Voice call failures affect a subset of Twilio Philippines Phone Numbers calling network subscribers on multiple networks in the Philippines. As of the 2026-11-06 14:07 UTC update, the provider says it has identified the cause and is working to resolve the issue.

    ongoing for 4d 10hVoice, APACapac
  5. TwilioDegradedMonitoring
    Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania

    The provider says it has observed recovery in voice call failures from Twilio Phone Numbers to Digi.Mobil subscribers in Romania, and it is monitoring. Call failures were observed every Tuesday-Friday, 06:00 UTC to 14:00 UTC.

    monitoring a fix, open 11d 3hVoice, Europeeu
  6. TwilioDegradedOngoing
    Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand
    ongoing for 25d 4hVoice, APACapac
Planned

Maintenance

Scheduled or in progress.

  1. TwilioMaintenanceOngoing
    Japan SMS Carrier Maintenance - SoftBank Mobile
    ongoing for 1h 26mSMS, APACapac, jp
  2. TwilioMaintenanceOngoing
    United States SMS and MMS Carrier Maintenance - T-Mobile
    ongoing for 1d 12hSMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America +1us
  3. TwilioMaintenanceOngoing
    Russia SMS Carrier Maintenance - Tele2
    ongoing for 3d 20hSMS, Europeeu
90 days

Daily history

Worst impact each day, from the provider's own incidents.

  1. 2026-08-09: no incidents
  2. 2026-08-10: 2 incidents, worst degraded
  3. 2026-08-11: no incidents
  4. 2026-08-12: 3 incidents, worst degraded
  5. 2026-08-13: 1 incident, worst degraded
  6. 2026-08-14: no incidents
  7. 2026-08-15: 2 incidents, worst degraded
  8. 2026-08-16: 1 incident, worst degraded
  9. 2026-08-17: 4 incidents, worst degraded
  10. 2026-08-18: 2 incidents, worst degraded
  11. 2026-08-19: 4 incidents, worst partial outage
  12. 2026-08-20: 2 incidents, worst partial outage
  13. 2026-08-21: 1 incident, worst degraded
  14. 2026-08-22: no incidents
  15. 2026-08-23: no incidents
  16. 2026-08-24: 3 incidents, worst degraded
  17. 2026-08-25: 2 incidents, worst degraded
  18. 2026-08-26: 2 incidents, worst degraded
  19. 2026-08-27: no incidents
  20. 2026-08-28: 4 incidents, worst degraded
  21. 2026-08-29: 1 incident, worst degraded
  22. 2026-08-30: 1 incident, worst degraded
  23. 2026-08-31: 4 incidents, worst degraded
  24. 2026-09-01: 6 incidents, worst degraded
  25. 2026-09-02: 2 incidents, worst degraded
  26. 2026-09-03: 5 incidents, worst degraded
  27. 2026-09-04: 2 incidents, worst degraded
  28. 2026-09-05: no incidents
  29. 2026-09-06: no incidents
  30. 2026-09-07: 1 incident, worst degraded
  31. 2026-09-08: 1 incident, worst degraded
  32. 2026-09-09: 3 incidents, worst degraded
  33. 2026-09-10: 3 incidents, worst degraded
  34. 2026-09-11: 2 incidents, worst degraded
  35. 2026-09-12: 1 incident, worst degraded
  36. 2026-09-13: 1 incident, worst degraded
  37. 2026-09-14: 1 incident, worst degraded
  38. 2026-09-15: 4 incidents, worst degraded
  39. 2026-09-16: 2 incidents, worst degraded
  40. 2026-09-17: 2 incidents, worst degraded
  41. 2026-09-18: 2 incidents, worst degraded
  42. 2026-09-19: 2 incidents, worst degraded
  43. 2026-09-20: no incidents
  44. 2026-09-21: 2 incidents, worst degraded
  45. 2026-09-22: 4 incidents, worst degraded
  46. 2026-09-23: 1 incident, worst degraded
  47. 2026-09-24: 4 incidents, worst degraded
  48. 2026-09-25: 2 incidents, worst degraded
  49. 2026-09-26: 1 incident, worst degraded
  50. 2026-09-27: no incidents
  51. 2026-09-28: 2 incidents, worst degraded
  52. 2026-09-29: 1 incident, worst degraded
  53. 2026-09-30: 1 incident, worst degraded
  54. 2026-10-01: 1 incident, worst degraded
  55. 2026-10-02: 4 incidents, worst degraded
  56. 2026-10-03: 1 incident, worst degraded
  57. 2026-10-04: no incidents
  58. 2026-10-05: no incidents
  59. 2026-10-06: 1 incident, worst degraded
  60. 2026-10-07: no incidents
  61. 2026-10-08: 2 incidents, worst degraded
  62. 2026-10-09: 1 incident, worst degraded
  63. 2026-10-10: 1 incident, worst degraded
  64. 2026-10-11: no incidents
  65. 2026-10-12: 3 incidents, worst degraded
  66. 2026-10-13: no incidents
  67. 2026-10-14: 1 incident, worst degraded
  68. 2026-10-15: 1 incident, worst degraded
  69. 2026-10-16: 2 incidents, worst degraded
  70. 2026-10-17: no incidents
  71. 2026-10-18: no incidents
  72. 2026-10-19: no incidents
  73. 2026-10-20: 2 incidents, worst degraded
  74. 2026-10-21: 2 incidents, worst degraded
  75. 2026-10-22: 6 incidents, worst degraded
  76. 2026-10-23: no incidents
  77. 2026-10-24: 1 incident, worst degraded
  78. 2026-10-25: no incidents
  79. 2026-10-26: 1 incident, worst degraded
  80. 2026-10-27: 2 incidents, worst degraded
  81. 2026-10-28: 3 incidents, worst degraded
  82. 2026-10-29: 2 incidents, worst degraded
  83. 2026-10-30: 1 incident, worst degraded
  84. 2026-10-31: no incidents
  85. 2026-11-01: no incidents
  86. 2026-11-02: 1 incident, worst degraded
  87. 2026-11-03: 2 incidents, worst degraded
  88. 2026-11-04: 4 incidents, worst degraded
  89. 2026-11-05: no incidents
  90. 2026-11-06: 2 incidents, worst degraded
90 days agoToday
Reliability

Last 90 days in numbers

From the provider's own posts, including history read from its archive.

Uptime
99.99%12 months
Incidents
556on 67 days
Median duration
5h 41m
Longest
41d 14h
Postmortem rate
n/apartial and major outages
Reports

People reporting problems

Hourly counts, last 24 hours.

No reports in the last 24 hours.

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History

Recent incidents

The last 90 days.

All history
  1. TwilioDegraded
    Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia
    lasted 36mVoice, Latin America
  2. TwilioDegraded
    Notification Delivery Logs Unavailable in Console

    Twilio says Notification Delivery Logs in the Console were unavailable and that new records were not appearing for affected services. Twilio reports the issue is mitigated, logs are returning to normal, and it is monitoring system performance.

    lasted 7mConversations
  3. TwilioMaintenance
    Mexico SMS Carrier Partner Maintenance

    Twilio says a planned maintenance by its SMS carrier partner in Mexico is in progress, covering 05 November 2026 22:00 to 23:30 PST. The provider says SMS to and from handsets may see intermittent delivery delays during the window.

    lasted 1h 31mSMS, Latin America
  4. TwilioDegraded
    Notification Logs Unavailable in Console

    Twilio says notification delivery logs in the Console stopped populating new data from about 04:25 UTC on 2026-11-06. It says the issue was mitigated, new records began appearing again for affected services, and the incident is now resolved with Console logs back to normal.

    lasted 1h 35mNotify
  5. TwilioDegraded
    SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic

    Twilio says SMS delivery between Twilio and T-Mobile network subscribers in the Czech Republic was delayed, with the cause identified during the incident. The provider reports that delivery has recovered, and the incident is now resolved, with SMS operating normally.

    lasted 8h 56mSMS, Europeeu
  6. TwilioDegraded
    SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

    Twilio says some customers see SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico, while message delivery may succeed. The latest update, at 2026-11-06 14:35 UTC, reports recovery in these receipts and says monitoring of service stability is ongoing.

    lasted 15h 58mSMS, Latin America
  7. TwilioDegraded
    SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France
    lasted 4h 51mSMS, Europeeu
  8. TwilioDegraded
    Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada
    lasted 5h 13mVoice, North Americaca, us
  9. TwilioDegraded
    Search Delays on Enterprise Knowledge
    lasted 4h 33mEnterprise Knowledge
  10. TwilioDegraded
    Delayed Email Validation History
    lasted 2h 48mLogs
  11. TwilioDegraded
    SMS Delivery Delays from Twilio to Claro Brazil
    lasted 4h 44mSMS, Latin Americalatam
  12. TwilioDegraded
    SMS Delivery Delays from Twilio to Algar Telecom Brazil
    lasted 5h 20mSMS, Latin Americalatam
  13. TwilioDegraded
    MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States
    lasted 32mMMS Long Code, North America, MMS Long Code, North Americaus
  14. TwilioDegraded
    MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States
    lasted 8h 3mMMS Long Code, North Americaus
  15. TwilioDegraded
    MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States
    lasted 10h 25mMMS Long Code, North America, MMS Long Code, North America, MMS Short Code, North Americaus

Compare Twilio's reliability with Slack, Zoom or Resend.

Twilio status: questions

Is Twilio down right now?

Twilio reports degraded performance (checked 2026-11-06 16:25 UTC from Twilio's official status page).

What is Twilio's uptime?

99.99% over the last 90 days and 99.99% over 12 months, from the incidents Twilio posted on its own status page. A major outage counts in full and a partial outage as 30% of its time, per component.

When was Twilio's last outage?

Voice Call Failures from a Subset of Twilio Phone Numbers to Chile, starting 2026-11-06 15:56 UTC and still open: https://down.guide/twilio/DWN-f2da73ca38

How do I get alerts when Twilio goes down?

Subscribe to https://down.guide/feed?provider=twilio (RSS; add format=atom or format=json). In Slack, install the RSS app and run /feed subscribe with that URL; in Discord, give it to a feed bot such as MonitoRSS. No account needed.

Where does down.guide get Twilio's status?

From Twilio's official status page, https://status.twilio.com, read every minute. Twilio's words are quoted verbatim and linked.