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Twilio

Delayed Email Validation History

Degraded Lasted 2h 48m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Logs
Down Index
20of 100

What to do

  • Check whether you use Twilio Logs. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 48m it lasted.

    Anything that failed between 2026-11-04 17:54 UTC and 2026-11-04 20:42 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 6

  1. investigating

    Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

    provider

  2. investigating

    Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  3. identified

    Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  4. identified

    Our engineers have identified the issue and are continuing to work toward a fix for the delayed Email Validation history issue. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  5. monitoring

    Email Validation history in the SendGrid UI is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

    provider

  6. resolved

    The delays have been resolved and Email Validation history is operating normally at this time. This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-404878a4c2

Is Twilio still down?

No, this incident was resolved 2026-11-04 20:42 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

2h 48m, from 2026-11-04 17:54 UTC to 2026-11-04 20:42 UTC, by the times Twilio posted.

What was affected?

Twilio named Logs.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.