- Level
- confirmed
- Worst impact
- Degraded
- Components
- Voice, Latin America
- Down Index
- 23of 100
Summary
The provider says Twilio customers may be seeing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina, including Telefonica. The cause has been identified, the provider is working to resolve the issue, and its next update is due in 16 hours.
Written by anthropic/claude-haiku-5.5 from Twilio's own updates.
What to do
Check whether you use Twilio Voice, Latin America. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Switch to another region or a fallback provider while it is open, if you have one.
Otherwise back off retries and queue work, so you don't add load while it recovers.Watch Twilio's own updates; this page re-reads them every minute.
Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to network subscribers in Argentina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Telefonica network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Telefonica network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Telefonica network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
provider
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Corrections
None so far.
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Questions about DWN-69a8508807
Is Twilio down right now?
Twilio reports degraded (Voice Call Failures from a Subset of Twilio Phone Numbers to Telefonica Argentina), open since 2026-11-05 18:34 UTC. Live state for every component: https://down.guide/twilio.
What was affected?
Twilio named Voice, Latin America.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.