Voice Call Failures from a Subset of Twilio Phone Numbers to Chile

What to do

• Check whether you use Twilio Voice, Latin America. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Twilio says a fix is out: check your own error rates before you undo any failover.

• Watch Twilio's own updates; this page re-reads them every minute.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

1. investigatingNov 6, 2026, 3:56 PM UTC

   Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

   provider

2. identifiedNov 6, 2026, 4:32 PM UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

   provider

3. monitoringNov 6, 2026, 5:39 PM UTC

   We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

Corrections

None so far.

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