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Twilio

Notification Logs Unavailable in Console

Degraded Lasted 1h 35m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Notify
Down Index
32of 100

Summary

Twilio says notification delivery logs in the Console stopped populating new data from about 04:25 UTC on 2026-11-06. It says the issue was mitigated, new records began appearing again for affected services, and the incident is now resolved with Console logs back to normal.

Written by anthropic/claude-haiku-5.5 from Twilio's own updates.

What to do

  • Check whether you use Twilio Notify. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 35m it lasted.

    Anything that failed between 2026-11-06 05:33 UTC and 2026-11-06 07:08 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

  1. investigating

    Our monitoring systems have detected a potential issue with notification delivery logs failing to populate new data since ~04:25 UTC. Our engineers have been alerted and are investigating. We will share an update in 1 hour or as soon as more information becomes available.

    provider

  2. monitoring

    Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.

    provider

  3. monitoring

    Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.

    provider

  4. resolved

    The issue affecting notification delivery logs has been fully resolved. Console logs have returned to normal operations.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b362e02f06

Is Twilio still down?

No, this incident was resolved 2026-11-06 07:08 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

1h 35m, from 2026-11-06 05:33 UTC to 2026-11-06 07:08 UTC, by the times Twilio posted.

What was affected?

Twilio named Notify.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.