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Vimeo

Homepage is not loading

Major outage Lasted 7m · started · Vimeo's page

Level
confirmed
Worst impact
Major outage
Components
Website
Down Index
36of 100

What to do

  • Check whether you use Vimeo Website. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7m it lasted.

    Anything that failed between 2025-09-04 14:22 UTC and 2025-09-04 14:29 UTC may need a replay.
  • Subscribe to Vimeo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vimeo 5

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    Current Status: detected Current Action: Vimeo.com homepage and login are having issues loading

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. resolved

    Current Status: mitigated Current Action: The issue with the homepage and login not loading has been resolved.

    provider

  5. postmortem

    # **What happened** On September 4, between approximately 10:00 AM and 11:00 AM EDT, some Vimeo users experienced partially rendered pages across the site. Affected pages displayed the top menu bar but were missing portions of the expected page content. # **What caused it** During a site update, some required files weren’t uploaded correctly. # **How we responded** We received internal notification of the issue almost as it occurred and began investigating immediately. We quickly confirmed the outage and reverted to a prior stable version of Vimeo. This restored all affected pages within one hour. We then investigated the root cause and implemented a permanent fix by roughly 1:30 PM. # **What we’re doing to prevent a recurrence** We changed the order in which Vimeo source code is uploaded and checked so that lagging updates won’t cause similar outages in the future.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0614a0496a

Is Vimeo still down?

No, this incident was resolved 2025-09-04 14:29 UTC. For Vimeo's live state, see https://down.guide/vimeo.

How long did it last?

7m, from 2025-09-04 14:22 UTC to 2025-09-04 14:29 UTC, by the times Vimeo posted.

What was affected?

Vimeo named Website.

What caused it?

Vimeo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vimeo's official status page, https://www.vimeostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.