- Level
- confirmed
- Worst impact
- Major outage
- Components
- Website
- Regions
- us
- Down Index
- 46of 100
What to do
Check whether you use Vimeo Website in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 27m it lasted.
Anything that failed between 2025-07-31 05:16 UTC and 2025-07-31 08:43 UTC may need a replay.Subscribe to Vimeo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Vimeo 5
- investigating
We have identified the issue and working on a fix.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
- postmortem
# **What happened** On July 31, between approximately 12:30 AM and 2:00 AM EDT, some logged-out Vimeo users encountered an issue when visiting the Vimeo home page. Instead of the expected content, impacted users received a blank screen with a brief error message. # **What caused it** Corrupted memory on the server side caused some isolated web server processes to fail. As a result, requests for the logged-out Vimeo home page that relied on these processes resulted in the error message. # **How we responded** We became aware of the outage within 30 minutes of the initial event and immediately began investigating. Once we confirmed the issue, we applied a manual fix to restore normal functionality. # **What we’re doing to prevent a recurrence** We’re improving our internal reporting to alert us to similar conditions sooner. We’re also making sure that future errors of this type generate our standard HTTP 500 error page instead of a blank screen with a technical readout.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7f533f4d96
Is Vimeo still down?
No, this incident was resolved 2025-07-31 08:43 UTC. For Vimeo's live state, see https://down.guide/vimeo.
How long did it last?
3h 27m, from 2025-07-31 05:16 UTC to 2025-07-31 08:43 UTC, by the times Vimeo posted.
What was affected?
Vimeo named Website in us.
What caused it?
Vimeo hasn't published a root cause. If it does, it shows here.
Where does this come from?
Vimeo's official status page, https://www.vimeostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.