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Vimeo

Failing to load player.js

Partial outage Lasted 7h 28m · started · Vimeo's page

Level
confirmed
Worst impact
Partial outage
Down Index
32of 100

What to do

  • Check whether your product depends on Vimeo. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 28m it lasted.

    Anything that failed between 2025-10-21 12:27 UTC and 2025-10-21 19:56 UTC may need a replay.
  • Subscribe to Vimeo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vimeo 5

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We’re investigating issues where loading player.js fails. This may affect playback in scenarios where customers are directly loading our Player library. Playback on the web and in embeds are unaffected.

    provider

  3. identified

    We've taken action to circumvent the problem and we are seeing signs of recovery.

    provider

  4. identified

    We've confirmed that player.js is now successfully loading. We'll continue monitoring.

    provider

  5. resolved

    Monitors are clear and we’re resolving this incident.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9673d17a0b

Is Vimeo still down?

No, this incident was resolved 2025-10-21 19:56 UTC. For Vimeo's live state, see https://down.guide/vimeo.

How long did it last?

7h 28m, from 2025-10-21 12:27 UTC to 2025-10-21 19:56 UTC, by the times Vimeo posted.

What caused it?

Vimeo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vimeo's official status page, https://www.vimeostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.