- Level
- confirmed
- Worst impact
- Partial outage
- Components
- On-Site Player, Embedded Player, Upload, Create, Record
- Down Index
- 37of 100
What to do
Check whether you use Vimeo On-Site Player, Embedded Player, Upload, Create and 1 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 42m it lasted.
Anything that failed between 2025-07-15 18:06 UTC and 2025-07-15 22:47 UTC may need a replay.Subscribe to Vimeo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Vimeo 3
- monitoring
Some uploads created between 10:55 and 13:55 ET are experiencing delays transitioning to playable status. New uploads are processing normally. Recovery is in-progress for affected uploads; no data loss is expected.
provider
- resolved
This incident has been resolved. Recovery is complete for affected uploads.
provider
- postmortem
# **What happened** On July 15, between approximately 11:00 AM and 2:00 PM EDT, some Vimeo users who uploaded videos experienced delays in playback. # **What caused it** A recent update introduced a bug into the video processing pipeline that prevented some processed videos from being marked as playable. As a result, affected videos appeared to be stuck in the optimization phase. # **How we responded** We promptly identified the bug, rolled back the changes, and deployed a script to mark the affected videos as playable. By 7:00 PM EDT, all impacted videos had been fixed. # **What we’re doing to prevent a recurrence** We’re reviewing our internal testing and monitoring policies to make bugs like the one that caused the incident easier to detect and harder to introduce in the first place.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-99353fbda8
Is Vimeo still down?
No, this incident was resolved 2025-07-15 22:47 UTC. For Vimeo's live state, see https://down.guide/vimeo.
How long did it last?
4h 42m, from 2025-07-15 18:06 UTC to 2025-07-15 22:47 UTC, by the times Vimeo posted.
What was affected?
Vimeo named On-Site Player, Embedded Player, Upload, Create and 1 more.
What caused it?
Vimeo hasn't published a root cause. If it does, it shows here.
Where does this come from?
Vimeo's official status page, https://www.vimeostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.