AI and Create services unavailable

What to do

• Check whether your product depends on Vimeo. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 49m it lasted.

  Anything that failed between 2025-10-20 07:55 UTC and 2025-10-20 10:44 UTC may need a replay.

• Subscribe to Vimeo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vimeo 4

1. identifiedOct 20, 2025, 7:55 AM UTC

   The issue has been identified and a fix is being implemented.

   provider

2. identifiedOct 20, 2025, 8:09 AM UTC

   We are currently experiencing technical difficulties with our AI services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

   provider

3. identifiedOct 20, 2025, 9:26 AM UTC

   We are currently experiencing technical difficulties with our AI and Create services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

   provider

4. resolvedOct 20, 2025, 10:44 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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