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Vimeo

Degraded Video Analytics data freshness

Degraded Lasted 6d 4h · started · Vimeo's page

Level
confirmed
Worst impact
Degraded
Components
VOD Analytics
Down Index
24of 100

What to do

  • Check whether you use Vimeo VOD Analytics. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6d 4h it lasted.

    Anything that failed between 2025-08-24 23:58 UTC and 2025-08-31 04:32 UTC may need a replay.
  • Subscribe to Vimeo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vimeo 7

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    Viewer count on Live Events is impacted. We have identified the underlying issue and are actively addressing it.

    provider

  3. investigating

    At 11:52 PM Aug 24, 2025 we have recovered from Viewer count lag for Live events. Viewer count on Live events should be showing correct values now. Non-Live Video Analytics is still experiencing delay in data freshness and we are actively working on it.

    provider

  4. identified

    The issue has been identified and a fix is being implemented.

    provider

  5. identified

    We have mitigated the issue. Starting Aug 25, 2025 10:00 AM EDT all video viewing events are processed and are available on Video Analytics reports. There are unprocessed video viewing events that occurred between Aug 23, 08:30 PM EDT and Aug 25, 10:00 AM EDT. We are actively working on processing them. Once we have processed them they will be available under Video Analytics reports.

    provider

  6. identified

    All the new data is being processed and is made available in Video Analytics reports. We are continuing to process all video viewing events that occurred between August 23, 08:30 PM EDT and August 25, 10:00 AM EDT. Once processed, these events will be available in the Video Analytics reports.

    provider

  7. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f91aed0559

Is Vimeo still down?

No, this incident was resolved 2025-08-31 04:32 UTC. For Vimeo's live state, see https://down.guide/vimeo.

How long did it last?

6d 4h, from 2025-08-24 23:58 UTC to 2025-08-31 04:32 UTC, by the times Vimeo posted.

What was affected?

Vimeo named VOD Analytics.

What caused it?

Vimeo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vimeo's official status page, https://www.vimeostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.