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Wix

RESOLVED: Mobile Devices Are Showing Desktop Versions of Sites

Partial outage Lasted 1h 22m · started · Wix's page

Level
confirmed
Worst impact
Partial outage
Down Index
28of 100

What to do

  • Check whether your product depends on Wix. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 22m it lasted.

    Anything that failed between 2025-08-07 17:38 UTC and 2025-08-07 19:00 UTC may need a replay.
  • Subscribe to Wix's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=wix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wix 16

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are continuing to investigate this issue. Thank you for your patience while we work to resolve the issue.

    provider

  3. investigating

    We are continuing to investigate this issue. Thank you for your patience while we work to resolve the issue.

    provider

  4. identified

    The issue has been identified and we are working on a solution.

    provider

  5. identified

    The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.

    provider

  6. identified

    The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.

    provider

  7. identified

    The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.

    provider

  8. identified

    The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.

    provider

  9. identified

    We are implementing a fix and will be monitoring.

    provider

  10. identified

    We are implementing a fix and will be monitoring.

    provider

  11. identified

    We are implementing a fix and will be monitoring.

    provider

  12. identified

    We are implementing a fix and will be monitoring.

    provider

  13. identified

    A fix has been implemented and we are montioring

    provider

  14. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  15. resolved

    This issue has been resolved. Thank you for your patience.

    provider

  16. postmortem

    This issue was directly related to [https://www.fastlystatus.com/incident/377793](https://www.fastlystatus.com/incident/377793)

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2cf65ef4d2

Is Wix still down?

No, this incident was resolved 2025-08-07 19:00 UTC. For Wix's live state, see https://down.guide/wix.

How long did it last?

1h 22m, from 2025-08-07 17:38 UTC to 2025-08-07 19:00 UTC, by the times Wix posted.

What caused it?

Wix hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wix's official status page, https://status.wix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.