- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Third-Party Payment Providers
- Down Index
- 28of 100
What to do
Check whether you use Wix Third-Party Payment Providers. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.
Anything that failed between 2025-10-16 15:28 UTC and 2025-10-16 17:00 UTC may need a replay.Subscribe to Wix's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=wix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Wix 10
- investigating
We are investigating this issue and Paypal has confirmed the issue is on their side
provider
- identified
We've identified issues with PayPal due to a technical issue on PayPal side. Please contact PayPal directly for additional assistance with the issue.
provider
- identified
We've identified issues with PayPal due to a technical issue on PayPal's side. Please contact PayPal directly for additional assistance with the issue.
provider
- identified
We've identified issues with PayPal due to a technical issue on PayPal's side. Please contact PayPal directly for additional assistance with the issue.
provider
- identified
We've identified issues with PayPal due to a technical issue on PayPal side. Please contact PayPal directly for additional assistance with the issue.
provider
- identified
We've identified issues with PayPal due to a technical issue on PayPal side. Please contact PayPal directly for additional assistance with the issue.
provider
- monitoring
The issue appears resolved. We are monitoring.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
- postmortem
The Paypal Payments Processing Issue was caused by something on Paypal’s end. For more information, when it is availble, please check here: [https://www.paypal-status.com/history/production](https://www.paypal-status.com/history/production)
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3d0fe25f13
Is Wix still down?
No, this incident was resolved 2025-10-16 17:00 UTC. For Wix's live state, see https://down.guide/wix.
How long did it last?
1h 31m, from 2025-10-16 15:28 UTC to 2025-10-16 17:00 UTC, by the times Wix posted.
What was affected?
Wix named Third-Party Payment Providers.
What caused it?
Wix hasn't published a root cause. If it does, it shows here.
Where does this come from?
Wix's official status page, https://status.wix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.