- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Chatbot
What to do
Check whether you use Wix Chatbot. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Wix came back after the window closed 2025-12-31 12:35 UTC.
Subscribe to Wix's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=wix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Wix 2
- identified
Due to a planned maintenance, contacting Customer Care via Chat may be temporarily unavailable between 12pm-1pm UTC
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3fd7e73ba1
Is this Wix maintenance still going on?
No, it ended 2025-12-31 12:35 UTC.
How long did it last?
55m, from 2025-12-31 11:40 UTC to 2025-12-31 12:35 UTC, by the times Wix posted.
What was affected?
Wix named Chatbot.
What caused it?
Wix hasn't published a root cause. If it does, it shows here.
Where does this come from?
Wix's official status page, https://status.wix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.