- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Site Loading
- Regions
- latam, us
What to do
Check whether you use Wix Site Loading in latam, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 21m it lasted.
Anything that failed between 2025-08-27 23:36 UTC and 2025-08-28 04:57 UTC may need a replay.Subscribe to Wix's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=wix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Wix 3
- identified
We're aware of an issue with accessing Wix sites for some visitors from Brazil. We have done an extensive investigation and found the issue to be caused by the routing path between a client's ISP (Internet service provider) and Wix before it reaches Wix's infrastructure. As such, it is not possible for us to resolve it on our end. In case you encounter this issue, please contact your ISP directly as their customer in order for them to address and resolve the issue.
provider
- identified
We're aware of an issue with accessing Wix sites for some visitors from Brazil. We have done an extensive investigation and found the issue to be caused by the routing path between a client's ISP (Internet service provider) and Wix before it reaches Wix's infrastructure. As such, it is not possible for us to resolve it on our end. In case you encounter this issue, please contact your ISP directly as their customer in order for them to address and resolve the issue As a possible workaround, please attempt to access the site by typing www. or the full domain with https:// Please keep in mind that the workaround does not work for everyone.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5d24362e59
Is Wix still down?
No, this incident was resolved 2025-08-28 04:57 UTC. For Wix's live state, see https://down.guide/wix.
How long did it last?
5h 21m, from 2025-08-27 23:36 UTC to 2025-08-28 04:57 UTC, by the times Wix posted.
What was affected?
Wix named Site Loading in latam, us.
What caused it?
Wix hasn't published a root cause. If it does, it shows here.
Where does this come from?
Wix's official status page, https://status.wix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.