- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Site Loading
- Regions
- latam
What to do
Check whether you use Wix Site Loading in latam. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 32m it lasted.
Anything that failed between 2025-08-14 00:55 UTC and 2025-08-14 03:27 UTC may need a replay.Subscribe to Wix's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=wix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Wix 16
- investigating
We are currently investigating this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are investigating this issue. This seems to be affecting users on Vivo and Claro NET primarily.
provider
- investigating
We are investigating this issue. This seems to be affecting users on Vivo and Claro NET primarily. If you are affected, please contact your ISP and confirm if they are not blocking access.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are investigating this issue. This seems to be affecting users on Vivo and Claro NET primarily. If you are affected, please contact your ISP and confirm if they are not blocking access.
provider
- investigating
We are still investigating this issue on our end. If you are affected, please contact your ISP and confirm if they are not blocking access.
provider
- investigating
We are still investigating this issue on our end. If you are affected, please contact your ISP and confirm if they are not blocking access.
provider
- investigating
We are still investigating this issue on our end. As a possible workaround: Try typing the full site address including: "https://www" Please still check with your ISPs to ensure you are not being blocked.
provider
- investigating
We are still investigating this issue on our end. As a possible workaround: Try typing the full site address including: "https://www" Please still check with your ISPs to ensure you are not being blocked.
provider
- investigating
We are still investigating this issue on our end. As a possible workaround: Try typing the full site address including: "https://www" Please still check with your ISPs to ensure you are not being blocked.
provider
- investigating
We are still investigating this issue on our end. As a possible workaround: Try typing the full site address including: "https://www" Please still check with your ISPs to ensure you are not being blocked.
provider
- investigating
We are still investigating this issue on our end. As a possible workaround: Try typing the full site address including: "https://www" or "www"
provider
- investigating
The issue affecting site loading in Brazil appears to have resolved itself. Sites are now loading normally. We will continue monitoring for the next 15 minutes before closing the incident.
provider
- resolved
The site loading issue affecting users in Brazil is now resolved. The issue was caused by problems with 3rd party Tier 2 Latin American ISP provders. Sites are now loading normally, the issue was fixed by the 3rd party provider. No further action is required. We will continue monitoring to ensure stability.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-62ae839bce
Is Wix still down?
No, this incident was resolved 2025-08-14 03:27 UTC. For Wix's live state, see https://down.guide/wix.
How long did it last?
2h 32m, from 2025-08-14 00:55 UTC to 2025-08-14 03:27 UTC, by the times Wix posted.
What was affected?
Wix named Site Loading in latam.
What caused it?
Wix hasn't published a root cause. If it does, it shows here.
Where does this come from?
Wix's official status page, https://status.wix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.