- Level
- confirmed
- Worst impact
- Degraded
- Components
- Help Center
- Down Index
- 21of 100
What to do
Check whether you use Wix Help Center. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 59m it lasted.
Anything that failed between 2025-11-20 03:33 UTC and 2025-11-20 08:32 UTC may need a replay.Subscribe to Wix's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=wix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Wix 3
- investigating
We’re working on a solution, try again later.
provider
- investigating
We are continuing to investigate this issue.
provider
- resolved
The incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9a4fe7092c
Is Wix still down?
No, this incident was resolved 2025-11-20 08:32 UTC. For Wix's live state, see https://down.guide/wix.
How long did it last?
4h 59m, from 2025-11-20 03:33 UTC to 2025-11-20 08:32 UTC, by the times Wix posted.
What was affected?
Wix named Help Center.
What caused it?
Wix hasn't published a root cause. If it does, it shows here.
Where does this come from?
Wix's official status page, https://status.wix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.