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Zapier

Sales Contact forms are not loading

Degraded Lasted 1d 1h · started · Zapier's page

Level
confirmed
Worst impact
Degraded
Components
Website
Down Index
24of 100

What to do

  • Check whether you use Zapier Website. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 1h it lasted.

    Anything that failed between 2026-08-18 17:21 UTC and 2026-08-19 18:36 UTC may need a replay.
  • Subscribe to Zapier's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=zapier works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zapier 4

  1. investigating

    We're currently investigating an issue where our Contact Sales "Contact Sales": https://zapier.com/l/contact-sales form on the homepage does not load. Our team is actively working on identifying and resolving the issue. In the meantime, if you would like to contact our Sales team, please submit a ticket through our Support team here: zapier.com/get-help "zapier.com/get-help": http://zapier.com/get-help, and we'll be happy to assist and/or route you to the appropriate team.

    provider

  2. identified

    Our Engineering team has observed increased traffic to our Contact Sales form, causing it to reach our vendor's rate limit and fail to load. We're continuing our work to resolve the issue, but if you need to contact our Sales team and are unable to load the form, please feel free to create a ticket with Support (https://zapier.com/l/contact-sales), and we'll route the ticket accordingly.

    provider

  3. monitoring

    We’ve deployed a fix for the issue that caused some Contact Sales forms "Contact Sales forms": https://zapier.com/l/contact-sales to fail to load. We’re monitoring the form closely to confirm the improvement holds. If you need to contact our Sales team and are unable to load the form, please feel free to create a ticket with Support (https://zapier.com/app/get-help), and we'll route the ticket accordingly.

    provider

  4. resolved

    After monitoring traffic, we're seeing forms respond as expected. We now consider the issue resolved. Thank you for your patience as we worked to resolve the issue.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dfb20967c3

Is Zapier still down?

No, this incident was resolved 2026-08-19 18:36 UTC. For Zapier's live state, see https://down.guide/zapier.

How long did it last?

1d 1h, from 2026-08-18 17:21 UTC to 2026-08-19 18:36 UTC, by the times Zapier posted.

What was affected?

Zapier named Website.

What caused it?

Zapier hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zapier's official status page, https://status.zapier.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.