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Zoom

Service Degradation Affecting Zoom Meeting Recordings

Degraded Lasted 4d 12h · started · Zoom's page

Level
confirmed
Worst impact
Degraded
Components
Recording
Down Index
23of 100

What to do

  • Check whether you use Zoom Recording. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 12h it lasted.

    Anything that failed between 2026-06-15 16:07 UTC and 2026-06-20 04:42 UTC may need a replay.
  • Subscribe to Zoom's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 5

  1. investigating

    We are currently investigating a service degradation affecting Zoom Meeting Recordings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    provider

  2. identified

    We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    provider

  3. identified

    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

    provider

  4. monitoring

    The service degradation with Zoom Meeting Recordings has been successfully mitigated. Users may see two recording files instead of one for meetings that were in progress during the impact window. Our team is continuing to monitor and evaluate the full scope of impact. If you have questions about your recordings, please open a support ticket, and our team will investigate. Our team will continue to monitor the situation closely and keep you informed of any further developments. We appreciate your patience as we worked to resolve this issue.

    provider

  5. resolved

    This incident has been resolved and the affected services have been restored.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0851d79832

Is Zoom still down?

No, this incident was resolved 2026-06-20 04:42 UTC. For Zoom's live state, see https://down.guide/zoom.

How long did it last?

4d 12h, from 2026-06-15 16:07 UTC to 2026-06-20 04:42 UTC, by the times Zoom posted.

What was affected?

Zoom named Recording.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.