- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Zoom Phone, Zoom Contact Center, BYOC - Premises, Provider Exchange, Native PSTN, BYOC - Premises, Meeting Dial-in/Telephony
- Regions
- au
Summary
Zoom says scheduled maintenance on its Common Platform voice network in Sydney (SYD) is in progress as of November 6, 2026. It does not anticipate service impact, though the SYD peer is temporarily offline and traffic reroutes to the MEL peer for customers with redundant trunks.
Written by anthropic/claude-haiku-5.5 from Zoom's own updates.
What to do
Check whether you use Zoom Zoom Phone, Zoom Contact Center, BYOC - Premises, Provider Exchange and 3 more in au. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Expect Zoom to be limited until the window closes.
Pause deploys or jobs that need it, and warn your users if they will notice.Watch Zoom's own updates; this page re-reads them every minute.
Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 2
- scheduled
We will perform scheduled maintenance to our voice infrastructure, including Bring Your Own Carrier (BYOC), Provider Exchange (PEX), and native PSTN carriers during this time. We do not anticipate any service impact. Customers and partners with redundant trunks to both the SYD and MEL datacenter will notice the SYD peer temporarily offline, however all traffic will be automatically rerouted to MEL peer for the duration of the maintenance period. This maintenance is on CPL and its PSTN service supporting backend ZP and ZCC in SYD and MEL regions.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c3a9e6699a
Is this Zoom maintenance still going on?
Yes, since 2026-11-06 11:00 UTC. For Zoom's live state, see https://down.guide/zoom.
What was affected?
Zoom named Zoom Phone, Zoom Contact Center, BYOC - Premises, Provider Exchange and 3 more in au.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.