- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS/MMS (Inbound/Outbound)
- Regions
- us
- Down Index
- 26of 100
What to do
Check whether you use Zoom SMS/MMS (Inbound/Outbound) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 51m it lasted.
Anything that failed between 2026-11-03 17:18 UTC and 2026-11-04 01:10 UTC may need a replay.Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 6
- investigating
We are currently investigating service degradation affecting outbound MMS Services for a subset of users in the US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
provider
- identified
We have identified an issue with our underlying carrier in US region where a subset of users are experiencing issues with outbound MMS services. We are actively working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
provider
- identified
We continue to work with our underlying carrier in the US region where a subset of users are experiencing issues with outbound MMS services. We will provide an update as soon as more information becomes available.
provider
- identified
We continue to work with our underlying carrier in the US region where a subset of users are experiencing issues with outbound MMS services. We will provide an update as soon as more information becomes available.
provider
- monitoring
The service degradation affecting outbound MMS Services for a subset of users in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
provider
- resolved
This incident has been resolved and the affected services have been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c843af2141
Is Zoom still down?
No, this incident was resolved 2026-11-04 01:10 UTC. For Zoom's live state, see https://down.guide/zoom.
How long did it last?
7h 51m, from 2026-11-03 17:18 UTC to 2026-11-04 01:10 UTC, by the times Zoom posted.
What was affected?
Zoom named SMS/MMS (Inbound/Outbound) in us.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.