Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

What to do

• Check whether you use Zoom Zoom Meetings, Zoom Phone, Zoom Contact Center, Meeting Dial-in/Telephony in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 12h 15m it lasted.

  Anything that failed between 2026-09-10 15:53 UTC and 2026-09-11 04:08 UTC may need a replay.

• Subscribe to Zoom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 5

1. monitoringSep 10, 2026, 3:53 PM UTC

   On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.

   provider

2. monitoringSep 10, 2026, 3:57 PM UTC

   We are continuing to monitor for any further issues.

   provider

3. monitoringSep 10, 2026, 4:06 PM UTC

   We are continuing to monitor for any further issues.

   provider

4. monitoringSep 10, 2026, 4:29 PM UTC

   The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.

   provider

5. resolvedSep 11, 2026, 4:08 AM UTC

   This incident has been resolved and the affected services have been restored.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.