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Zoom

A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region

Degraded Lasted 49m · started · Zoom's page

Level
confirmed
Worst impact
Degraded
Components
Calling (Inbound/Outbound), Voice (Inbound/Outbound)
Regions
apac

What to do

  • Check whether you use Zoom Calling (Inbound/Outbound), Voice (Inbound/Outbound) in apac. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 49m it lasted.

    Anything that failed between 2026-06-08 08:06 UTC and 2026-06-08 08:55 UTC may need a replay.
  • Subscribe to Zoom's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 4

  1. investigating

    We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    provider

  2. identified

    We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    provider

  3. monitoring

    Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-1a21c2d533

Is Zoom still down?

No, this incident was resolved 2026-06-08 08:55 UTC. For Zoom's live state, see https://down.guide/zoom.

How long did it last?

49m, from 2026-06-08 08:06 UTC to 2026-06-08 08:55 UTC, by the times Zoom posted.

What was affected?

Zoom named Calling (Inbound/Outbound), Voice (Inbound/Outbound) in apac.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.